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The Way We Do Business Is About to Change

The Way We Do Business Is About to Change

Published: June 18, 2020
There seems to be an agreement in the insurance industry that, due to the coronavirus pandemic, the way we do business is likely to change—not just in the short-term, but also on a long-term basis. That doesn’t mean that we expect the coronavirus to be with us long term; we’re all hoping that isn’t the case. But it does mean that, during the COVID-19 lockdown, agents have developed some new habits that are likely to stay with us long after the health emergency is over and everyone is allowed to return to the office.
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How to Sell Health Insurance Over the Phone

How to Sell Health Insurance Over the Phone

Published: May 14, 2020
After two months of sheltering in place, most brokers have figured out how to work from home. You’ve probably set up a workspace if you didn’t have one already, downloaded and mastered some type of virtual meeting software, and learned how to service your clients without going into the office. But have you actually been selling new business over the past few weeks? If not, perhaps you need to polish your phone sales skills.
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Who will pay for the Coronavirus?

Who will pay for the Coronavirus?

Published: April 1, 2020
People around the world are understandably nervous about COVID-19, also known as the Coronavirus. To date, nearly 900,000 people have tested positive for the rapidly-spreading respiratory illness, and the world-wide death toll now tops 40,000. In the United States, more than 190,000 cases had been reported as of April 1, with at least 4,000 deaths according to Worldometer, which tracks cases in real time. Unfortunately, all of those numbers are expected to rise.
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CMS transition to new Medicare Beneficiary Identifier is complete

CMS transition to new Medicare Beneficiary Identifier is complete

Published: March 6, 2020
As AHCP first reported nearly two years ago, the Centers for Medicare and Medicaid Services has been working to replace everyone’s Medicare card and assign them a new Medicare number, known as a Medicare Beneficiary Identifier (MBI). As of January 1, 2020, that process is complete and CMS will no longer process claims that are submitted with the old number.
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